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Slide 1 of 5: Department stores have a lot to offer shoppers, especially those looking to get a wide variety of goods without having to visit multiple retailers. However, not all of these big name shopping destinations have the best reputation, according to a recent Axios Harris Poll, which Best Life used to determine the least trusted department store in the U.S.The Axios Harris Poll 100, based on an annual survey of 42,935 Americans, uses a two-step process to rank the reputations of some of biggest brands in the U.S. First, the survey determined the public's "top-of-mind awareness of companies that either excel or falter in society," deeming them the 100 "most visible companies." These companies were then rated by a second group of Americans using seven key dimensions of reputation—affinity, ethics, growth, products/service, citizenship, vision, and culture. The brands were scored on a 100-point scale where the lower the score meant the poorer the reputation.From the 100 brands ranked, which included everything from media companies to wireless carriers, we picked out the four department store chains on the list and ranked them from highest score to lowest, AKA the best reputation to worst.Read on to discover the least trusted department store in the U.S.RELATED: This Is the Least Trusted Grocery Chain in the U.S., According to Data.Read the original article on Best Life.

Slide 2 of 5: Reputation score (out of 100): 72.8At 72.8, Nordstrom is one of only two department stores on this list to receive an overall reputation score that is considered "good" by the poll's standards. The store ranked 63rd among all of the 100 most visible companies of 2021, two spots higher than last year.Nordstrom's highest score came in the products/service category (76.1), but it struggled in the citizenship category where it received a 69.4, which is only considered to be "fair".RELATED: This Is the Least Trusted Retailer in the U.S. Right Now, Data Shows.

Slide 3 of 5: Reputation score (out of 100): 72.3Macy's, too, received a "good" reputation score, however the department store giant fell in the overall ranks from 58th place last year to 64th this year. Macy's scored in the 70s across all seven categories except for growth, where it earned a "fair" rating of 68.3.

Slide 4 of 5: Reputation score (out of 100): 66.3While it jumped up three spots from last year's ranking, JCPenney's "fair" reputation score landed it in an unimpressive 89th place out of the 100 most visible companies of 2021. The store's worst score came in the growth category where it earned a "poor" 60.3.For more retail news delivered straight to your inbox, sign up for our daily newsletter. 

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Slide 5 of 5: Reputation score (out of 100): 61.2Given that it filed for bankruptcy in 2018 and the fact that the company still owes creditors more than $80 million related to that filing, it's no surprise that Sears is the least trusted department store on the list of 100 most visible companies.In addition to a "poor" overall reputation score, Sears' efforts were also considered "poor" in the affinity, products/service, citizenship, vision, and culture categories; and "very poor" in the growth category.RELATED: This Is the Most and Least Trusted Bank in the U.S., Data Shows.

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This Is the Least Trusted Department Store in the U.S., Data Shows

Department stores have a lot to offer shoppers, especially those looking to get a wide variety of goods without having to visit multiple retailers. However, not all of these big name shopping destinations have the best reputation, according to a recent Axios Harris Poll, which Best Life used to determine the least trusted department store in the U.S.

The Axios Harris Poll 100, based on an annual survey of 42,935 Americans, uses a two-step process to rank the reputations of some of biggest brands in the U.S. First, the survey determined the public's "top-of-mind awareness of companies that either excel or falter in society," deeming them the 100 "most visible companies." These companies were then rated by a second group of Americans using seven key dimensions of reputation—affinity, ethics, growth, products/service, citizenship, vision, and culture. The brands were scored on a 100-point scale where the lower the score meant the poorer the reputation.

From the 100 brands ranked, which included everything from media companies to wireless carriers, we picked out the four department store chains on the list and ranked them from highest score to lowest, AKA the best reputation to worst.

Read on to discover the least trusted department store in the U.S.

RELATED: This Is the Least Trusted Grocery Chain in the U.S., According to Data.

Read the original article on Best Life.

Microsoft and partners may be compensated if you purchase something through recommended links in this article.

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4 Nordstrom

Reputation score (out of 100): 72.8

At 72.8, Nordstrom is one of only two department stores on this list to receive an overall reputation score that is considered "good" by the poll's standards. The store ranked 63rd among all of the 100 most visible companies of 2021, two spots higher than last year.

Nordstrom's highest score came in the products/service category (76.1), but it struggled in the citizenship category where it received a 69.4, which is only considered to be "fair".RELATED: This Is the Least Trusted Retailer in the U.S. Right Now, Data Shows.

Microsoft and partners may be compensated if you purchase something through recommended links in this article.

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3 Macy's

Reputation score (out of 100): 72.3

Macy's, too, received a "good" reputation score, however the department store giant fell in the overall ranks from 58th place last year to 64th this year. Macy's scored in the 70s across all seven categories except for growth, where it earned a "fair" rating of 68.3.

Microsoft and partners may be compensated if you purchase something through recommended links in this article.

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2 JCPenney

Reputation score (out of 100): 66.3

While it jumped up three spots from last year's ranking, JCPenney's "fair" reputation score landed it in an unimpressive 89th place out of the 100 most visible companies of 2021. The store's worst score came in the growth category where it earned a "poor" 60.3.For more retail news delivered straight to your inbox, sign up for our daily newsletter. 

Microsoft and partners may be compensated if you purchase something through recommended links in this article.

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1 Sears

Reputation score (out of 100): 61.2

Given that it filed for bankruptcy in 2018 and the fact that the company still owes creditors more than $80 million related to that filing, it's no surprise that Sears is the least trusted department store on the list of 100 most visible companies.

In addition to a "poor" overall reputation score, Sears' efforts were also considered "poor" in the affinity, products/service, citizenship, vision, and culture categories; and "very poor" in the growth category.RELATED: This Is the Most and Least Trusted Bank in the U.S., Data Shows.

Microsoft and partners may be compensated if you purchase something through recommended links in this article.

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